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Customer Service Advisor – Derby

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The role

A Customer Service Advisor in Derby provides support to customers by answering queries, resolving issues, and offering tailored solutions in a fast-paced, global logistics environment. The role demands confidence, care, and professionalism when handling customer interactions. Candidates need experience in a call centre, sales, and upselling, alongside a clean DBS check and UK residence over the last five years. The position involves working 37.5 hours weekly across shifts from 08:00 to 19:15, with hourly pay of 15.34 GBP. The role offers ongoing employment, development prospects, and a supportive team environment in a thriving logistics setting.

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