Account Manager – Boston
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The role
An Account Manager in Boston handles client lifecycle management, including onboarding, training, and account growth within a healthcare technology setting. The role involves maintaining regular communication with healthcare providers, identifying growth opportunities, and supporting subscription renewals to ensure customer retention and revenue expansion. Candidates should possess at least two years' experience in client management, with strong organisational and communication skills, and familiarity with CRM platforms like Salesforce or Monday.com. Technical knowledge of healthcare systems, medical devices, or SaaS models is advantageous. The position requires a proactive attitude, excellent relationship-building skills, and a passion for healthcare innovation in a fast-paced environment.
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