Counter and Customer Service Associate
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The role
The role involves providing prompt and welcoming service to guests, accurately handling cash transactions, and preparing a variety of food and non-alcoholic beverages. Employees are expected to maintain cleanliness and organisation in their stations, use the POS system effectively, and communicate clearly with team members and management. They should possess good organisational skills, attention to detail, and the ability to handle pressure with a positive attitude. Knowledge of food preparation, cash handling protocols, and safety procedures is essential. The position requires physical stamina, including standing for long periods and lifting up to 40 lbs. Both part-time and full-time roles are available, with a focus on customer satisfaction and team collaboration.
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