Customer Service Representative
Is this job for you?
Build my CV Build your CV and see how well you match this role — and every other one.
Track your applications on mobile The free Whileresume app, on iPhone and Android.
The role
A Customer Service Representative is responsible for managing customer enquiries via calls and emails, accurately entering orders into the ERP system, and maintaining effective communication with clients. They must possess up-to-date technical knowledge to offer product support and identify opportunities for process improvements to enhance service efficiency. The role involves leading and coaching team members, ensuring coverage meets customer needs, and delivering high-quality service. Candidates should have strong English communication skills, experience in technical customer service, and proficiency in Microsoft Office and ERP systems, particularly IFS. A background in manufacturing and problem-solving skills are essential, with additional advantage given to candidates with German language skills.
See the full job post
Responsibilities, requirements, skills and benefits — create your free account.
or
Already have an account?
Log inYou might also like these jobs
No closely matching jobs yet — here are the most recent ones.