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Customer Service Advisor – Ringwood

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The role

A Customer Service Advisor responds to customer enquiries via phone and email, providing high-quality service and recording details accurately. The role involves handling orders, discussing add-ons, and upselling where appropriate, requiring empathy and excellent communication skills. Candidates should have prior experience in customer service, with contact centre experience preferred, and be comfortable using various IT systems. The position is based on-site with opportunities for hybrid working after training, offering weekly pay, bonuses, and potential for permanent employment. Working hours are Monday to Saturday on rotating shifts, with a day off in lieu for Saturday work. The role is suitable for immediate start in August or September and is aimed at a diverse candidate pool.

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