Customer Service & Sales Support Agent
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The role
The role involves managing customer enquiries, processing sales and hire orders, and delivering high-quality service to ensure customer satisfaction. Candidates should possess excellent communication skills and a good understanding of customer service principles. They will be expected to work with various software tools and adhere to company policies and procedures. The position requires strong organisational skills and the ability to handle multiple priorities efficiently. Training will be provided to familiarise new employees with technical systems and customer service standards. The role is suitable for individuals seeking a supportive work environment with opportunities for professional development.
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