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Customer Service Representative – Sheffield

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The role

The role involves providing excellent customer service in Sheffield, welcoming customers, opening savings accounts, and handling inquiries about products and services. The representative will perform administrative tasks including booking appointments, updating records, and managing correspondence. Candidates should have experience in customer service, attention to detail, numeracy skills, resilience, and familiarity with Microsoft Office tools. This part-time position is a 10-month fixed-term contract working 25 hours weekly. Technical skills in handling transactions and customer records are necessary to support operational efficiency. The role offers developmental opportunities and a focus on customer-centric service within a community-focused environment.

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