Call Centre Assistant – Glasgow

A call centre agent in Glasgow connects with customers over the phone, assisting them in selecting products and services effectively. The role involves understanding customer needs and building rapport, with a focus on achieving targets through resilience and motivation. No prior sales experience is required as comprehensive training is provided to develop product knowledge and communication skills. Flexibility is supported with options to schedule breaks and use banked time to manage personal commitments. The environment is fast-paced, requiring adaptability and a proactive approach to customer interactions. The position includes a competitive salary with uncapped commissions, alongside various support benefits and career development opportunities.