Call Centre Agent – Runcorn

The position involves engaging with customers to provide exceptional service and support, ensuring their needs are addressed efficiently. Candidates should have strong communication skills, resilience, and self-motivation to meet targets. The role includes training towards an NVQ and contributing to a positive team environment. Technical skills required include familiarity with telecom products, customer relationship management systems, and problem-solving abilities. The environment is fast-paced, requiring adaptability and a customer-focused approach, with opportunities for career development within the telecommunications sector.