Customer Service Advisor – Derby

Aon UK Ltd is offering a six-month fixed-term role for a customer service advisor supporting pension members via phone and written communication. The position involves responding to queries, updating customer information, and explaining pension details in a clear, friendly manner. The role requires good communication skills, active listening, and basic competence with Microsoft Office. Employees will receive extensive training and coaching, working partly in the office to benefit from team support. This role provides valuable experience in a professional environment, ideal for early-career individuals seeking to develop customer interaction skills. Successful candidates will demonstrate a positive attitude, attention to detail, and willingness to learn and comply with organisational policies.