Key Account Coordinator – Bournemouth

A Key Account Coordinator manages daily client relationships, resolves issues, prepares reports, and supports account growth within a customer communications environment. Candidates need customer service experience, organisational skills, IT proficiency, and confidence in communications, especially on calls. They should be proactive in identifying potential issues and have a warm, professional telephone manner. The role involves handling a varied workload, including reviewing calls, producing reports, and assisting new clients. Training is provided, with a transition to hybrid working after initial support, in a supportive team environment.