Inbound Customer Service Agent – Nottingham

This is a part-time inbound customer service role located in Nottingham city centre, involving handling calls and some email communication. Employees will provide professional, friendly, and efficient service to a diverse range of clients without engaging in sales. The role offers enhanced pay for unsociable hours, holiday increases based on service length, and overtime at higher rates. Full training, support, and coaching are provided, suitable for individuals with good communication skills and the ability to multitask in a busy environment. The position involves working as part of a team or independently, with a focus on delivering excellent customer service across various channels. Typical duties include relaying information clearly to clients and managing customer interactions efficiently.