Product Support Specialist II (MicroGrid, Power Gen, Switchgear, PLC)
仕事内容
Provide engineering technical support for MicroGrid equipment including switchgear and generators, focusing on safe, reliable operation.
Act as liaison to factory engineering to resolve field start-up, commissioning, and troubleshooting issues encountered on-site.
Lead field retrofit initiatives, engineering change notices, and updates to drawings and settings files.
Deliver on-site and remote technical assistance, escalate critical issues, and drive action plans and root-cause analyses.
Commission complex PLC-based projects controlling large distribution systems, including ATS monitoring and load-shedding schemes.
Troubleshoot generator controllers, protective relays, and PLCs across switchgear and related equipment, and contribute to technical documentation and knowledge transfer.
Act as liaison to factory engineering to resolve field start-up, commissioning, and troubleshooting issues encountered on-site.
Lead field retrofit initiatives, engineering change notices, and updates to drawings and settings files.
Deliver on-site and remote technical assistance, escalate critical issues, and drive action plans and root-cause analyses.
Commission complex PLC-based projects controlling large distribution systems, including ATS monitoring and load-shedding schemes.
Troubleshoot generator controllers, protective relays, and PLCs across switchgear and related equipment, and contribute to technical documentation and knowledge transfer.
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