Desktop Engineer L1 – Glasgow

This role involves providing onsite support for hardware and software, managing equipment and network troubleshooting, and coordinating technical tasks across various teams. The candidate must possess strong technical knowledge of Windows operating systems, Microsoft Office, and networking tools, as well as experience with OS deployments and hardware maintenance. Responsibilities include asset management, desktop support, and incident resolution, requiring excellent organisational, communication, and problem-solving skills. The role requires handling diverse technology-related tasks, supporting mobile and desktop environments, and documenting procedures. Technical skills in SCCM, Intune, PXE, DHCP, and OEM Pre-installation Kit are essential for this position.