Customer Insight Copywriter Assistant Manager

Lloyds Banking Group seeks a Customer Insight Copywriter Assistant Manager to craft engaging content from customer insights, behavioural trends, and market research. The role involves translating complex data into clear formats, creating compelling stories for reports, presentations, and strategic documents. Collaborating with analysts, researchers, and marketing teams, the individual will ensure consistency in tone, clarity, and impact across all communication channels. The position requires experience in copywriting, content strategy, or storytelling within financial services, with proficiency in Microsoft 365 tools. A curiosity in customer insight and behavioural data, alongside strong writing and stakeholder engagement skills, is essential. The role supports organisational efforts to maintain inclusivity and positive diversity initiatives.