Customer Support Advisor – Bishop Sutton

A Customer Support Advisor provides essential support to customers by handling calls, emails, and web chats with professionalism and efficiency. The role involves resolving customer challenges, communicating clearly, and ensuring positive outcomes, often working under pressure and utilising problem-solving skills. Candidates should have strong written and verbal communication skills, basic IT knowledge, and attention to detail, with experience in customer service being advantageous. Training is provided, and product knowledge is not essential but a passion for food produce is helpful. The position includes hybrid working after probation, with various flexible shifts between 7am and 6pm, including weekends, and offers numerous employee benefits. Good IT skills with experience in Microsoft Office are preferred, and candidates must be able to commute to Bishop Sutton.