Key Account Manager – Doncaster

A Key Account Manager is responsible for managing a large portfolio of established clients, fostering strong relationships with senior decision-makers and ensuring high levels of retention and satisfaction. They develop structured account plans aimed at growth, cross-selling, and long-term partnerships, while identifying new opportunities to increase revenue. The role involves monitoring account performance, resolving client issues, and maintaining accurate records within the CRM system. It requires working collaboratively with internal teams to meet client requirements and support commercial negotiations. National travel is involved to meet clients, attend meetings, and reinforce key relationships. The position demands proactive account management, excellent communication skills, and the ability to work independently.