Internal Account Manager

An internal account manager in Rotherham is responsible for building and maintaining strong relationships with existing customers. They act as the primary contact for customer enquiries and account support, managing a portfolio to ensure satisfaction and retention. The role involves identifying upselling or cross-selling opportunities, preparing quotations, processing orders, and coordinating with various internal teams. The candidate must monitor account performance, resolve issues promptly, and produce sales reports and forecasts. Knowledge of CRM systems and excellent communication skills are essential. They should stay informed about product offerings, market trends, and follow company policies to ensure compliance.