Customer Support Representative – Shipley

A customer support representative in Shipley responds promptly to customer inquiries via multiple channels, resolving issues and maintaining accurate interaction records. They collaborate with different departments to meet customer needs and follow company procedures for service delivery. The role requires effective communication, problem-solving skills, and proficiency with customer service tools. Candidates should have experience in customer service roles and a proactive approach to customer interactions. Responsibilities include processing orders, providing product information, and escalating issues when necessary. The position offers a competitive salary, holiday entitlement, onsite parking, and modern office facilities.