Call Centre Agent – Wallsend

A call centre agent in Wallsend joins a dynamic sales team to handle incoming calls from existing customers, assisting with product and service options. The role involves listening effectively, understanding customer needs, and matching them with suitable deals and tech products through skilled advice. Candidates should be confident communicators, resourceful, and enjoy solving problems in a fast-paced setting. The environment promotes growth, flexibility, and supportive teamwork, with a focus on technical product knowledge and customer service skills. Training is provided to enhance product understanding and sales techniques, with opportunities for career development within the telecom sector. The role offers flexible evening shifts, competitive pay starting at £26,116, uncapped commission, and many benefits catering to employees and their families.