Call Center Agent – Caerphilly

The role involves engaging with customers over the phone to provide advice on products and services, supporting customer needs with a friendly and professional approach. It includes completing a Level 2 NVQ in Customer Service alongside on-the-job training to develop sales and communication skills. The position requires resilience and motivation, with no prior sales experience necessary, as comprehensive training is provided. Employees will work in a modern, refurbished contact centre environment, gaining technical knowledge of innovative tech products. The role offers a starting salary of £21,620, with incentives and benefits such as flexible working opportunities, discounts, and healthcare options. This customer service position is suitable for individuals seeking career growth within a dynamic industry, contributing to community engagement and team success.