Service Desk Analyst – Enterprise IT Support & 365 Expert
仕事内容
Resolve service requests and manage incidents within a busy IT Service Desk.
Provide expert support for Microsoft O365 and related Office 365 services.
Use incident management systems to track, prioritise, and close tickets efficiently.
Proactively manage tasks and collaborate with cross-functional teams to minimise disruption.
Support IT operations and contribute to ongoing process improvements in an agile environment.
Opportunity for career development and exposure to enterprise IT operations.
Provide expert support for Microsoft O365 and related Office 365 services.
Use incident management systems to track, prioritise, and close tickets efficiently.
Proactively manage tasks and collaborate with cross-functional teams to minimise disruption.
Support IT operations and contribute to ongoing process improvements in an agile environment.
Opportunity for career development and exposure to enterprise IT operations.
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