Customer Support Representative – Shipley

A customer support representative responds promptly to customer inquiries via phone, email or chat, resolving complaints and providing suitable solutions. They maintain accurate records of interactions and collaborate with other departments to meet customer needs. The role involves providing product and service information, processing orders and applications, and following company procedures for service excellence. Candidates should have effective communication skills, experience in customer service, and be proficient with support software. Attention to detail, problem-solving skills, and a collaborative attitude are essential for success. The position offers career growth within a modern environment close to transport links in Shipley.