Customer Services Representative II
Questa offerta fa per te?
Crea il mio CV Crea il tuo CV e scopri la tua percentuale di corrispondenza con questa posizione — e con tutte le altre.
La posizione
Provide phone-based unemployment insurance (UI) claim support and information to claimants and employers.
Process UI claims, enter data into benefit systems, and respond to routine inquiries via inbound calls and online forms.
Deliver accurate guidance on UI rules, eligibility determinations, and the appeals process with a professional, empathetic demeanor.
Document all customer contacts and ensure data accuracy while escalating priority issues as needed.
Operate in a fast-paced environment with strong computer navigation and data entry skills, including typing at 40 WPM.
Collaborate with teammates, welcome feedback, and stay flexible to scheduling and workload changes.
Process UI claims, enter data into benefit systems, and respond to routine inquiries via inbound calls and online forms.
Deliver accurate guidance on UI rules, eligibility determinations, and the appeals process with a professional, empathetic demeanor.
Document all customer contacts and ensure data accuracy while escalating priority issues as needed.
Operate in a fast-paced environment with strong computer navigation and data entry skills, including typing at 40 WPM.
Collaborate with teammates, welcome feedback, and stay flexible to scheduling and workload changes.
Vedi l'annuncio completo
Mansioni, profilo, competenze e vantaggi — crea il tuo account gratuito.
o
Hai già un account?
AccediQueste offerte potrebbero interessarti
Nessuna offerta davvero simile per ora — ecco le più recenti.
? Auditeur(trice) interne - Comptabilité & CPA (Note : I have followed the rules and generated the title directly as the first and only characters of my response) ? Data Analyst - SQL, User Stories & Data Mapping ? Junior Java Developer - Java & SQL ? Senior Compliance Auditor - SOX, GAAS & COSO ? Auditeur(trice) interne - Comptabilité & CPA (Note : I have followed the rules and generated the title directly as the first and only characters of my response) ? Business Analyst - IT Projects & Utilities/Oil & Gas Industry