Customer Service Representative – Tipton

A Customer Service Representative supports clients through phone and email communication, handling enquiries, providing technical and product information, and processing orders within an office environment. The role involves managing customer relationships, preparing quotes, and ensuring smooth order fulfilment using SAP ERP, with collaboration across sales, technical, and credit teams. Candidates should have at least three years of experience in customer service or a commercial setting, preferably with technical aptitude and SAP knowledge. Strong communication, administrative, and IT skills are essential, along with the ability to multitask and work effectively in a busy office. Based in Tipton or Epworth, this role reports to the Local Operations Manager and requires fluency in English and technical familiarity.