CCTV Call Centre Agent – Nottingham

The role involves monitoring CCTV and alarm systems, responding to activated alerts, and communicating with customers and emergency services efficiently. Call handling includes inbound and outbound communication, providing timely updates and ensuring premises safety. Candidates should be excellent communicators with customer service experience, capable of working independently and in a team. A CCTV (SIA) badge is advantageous but not essential, with training provided for all staff. Attention to detail and calmness in a fast-paced environment are crucial skills for this position. The shift runs on weekends from 8.30am to 7pm, with part-time hours of 19 per week.