Technical Support Specialist – Bicester
Questa offerta fa per te?
Crea il mio CV Crea il tuo CV e scopri la tua percentuale di corrispondenza con questa posizione — e con tutte le altre.
Segui le tue candidature da mobile L'app gratuita Whileresume, su iPhone e Android.
La posizione
A Technical Support Specialist at GN Group in Bicester offers first-line technical assistance to end-users, focusing on hearing aids, accessories, and connectivity solutions. They handle enquiries via phone and email, providing guidance and troubleshooting support to ensure optimal device use. The role requires active listening, empathy, and professionalism especially when addressing customer concerns. Knowledge of connected devices, mobile apps, Bluetooth, and CRM systems like Salesforce is essential. The specialist collaborates with teams across customer service, sales, and product management to resolve issues and enhance the customer journey. Experience in the hearing care sector and structured troubleshooting skills are advantageous.
Vedi l'annuncio completo
Mansioni, profilo, competenze e vantaggi — crea il tuo account gratuito.
o
Hai già un account?
AccediQueste offerte potrebbero interessarti
Nessuna offerta davvero simile per ora — ecco le più recenti.