Call Center Representative – Redhill

A call centre representative in Redhill works within a busy team environment, handling inbound calls related to occupational pension schemes and responding to email queries. The role involves supporting administration tasks, escalating calls appropriately, and maintaining knowledge of pension products. Candidates should possess good communication skills and be computer literate, with the ability to work under pressure and meet targets. The position requires excellent customer service skills and a positive attitude to promote professional standards. Flexibility to support team members during busy periods and to make outbound calls as needed is essential.