Customer Service Representative - Northampton

A customer service representative in Northampton handles inbound calls and emails to assist customers with their deliveries and inquiries. They process orders accurately, ensuring all information is correctly recorded within the system. The role demands strong communication skills and a customer-focused mindset to ensure client satisfaction. Proficiency in Microsoft Office and other relevant software is expected, along with good organisational and time management abilities. The position requires the ability to work effectively under pressure in a fast-paced environment, maintaining professionalism at all times. It offers regular weekday hours from 10am to 7pm, with a focus on delivering excellent service to clients.