Customer Service Representative – Sheffield

A customer service representative in Sheffield provides assistance at a branch, handling inquiries and account openings for savings and investment products. They perform administrative duties, including appointment booking and record updates, ensuring customer information is accurate. The role requires strong communication skills, attention to detail, and numeracy skills for cash transactions. Candidates are expected to handle challenging customer situations with resilience and strive for positive outcomes. Experience with Microsoft Office and computer systems is essential, along with a keen customer-focused attitude. The position is part-time, fixed-term, and supports career development within a purpose-driven organisation.