Internal Account Manager – Norwich

An Internal Account Manager is responsible for maintaining and nurturing key client accounts by handling inquiries, providing quotations, and resolving client issues efficiently. The role involves developing opportunities through follow-up activities and logging sales prospects on the CRM system. It requires excellent communication skills, organisation, and a good understanding of the industry to deliver high-quality customer service. The position demands regular account reviews, performance monitoring, and team collaboration to meet sales targets and KPIs. The role offers opportunities for professional development and involves managing personal workload independently within a supportive team environment. Candidates should demonstrate problem-solving skills, attention to detail, and a proactive approach to account management.