Customer Service Executive – Jarrow

An organisation is recruiting a customer service executive in Jarrow to manage customer accounts, respond to inquiries, and identify new product opportunities. The role requires strong attention to detail, proactive problem-solving skills, and experience in a fast-paced customer-facing environment. Duties include liaising with internal departments, upselling products, and adhering to business policies while achieving KPIs. Candidates should have excellent communication skills, be highly organised, and have experience with Microsoft Office. Knowledge of manufacturing or complaint resolution is desirable, and a minimum of 'A' Level standard is required. The position offers career progression, a discretionary bonus, pension contributions, and various employee benefits.