Account Manager – Derby

An Account Manager at DHL Supply Chain in Derby acts as the key contact between customers and operational teams, building trusted relationships and enhancing service performance. They review operational KPIs, lead performance and business review meetings, and coordinate with managers to meet customer needs. The role involves resolving escalations, identifying growth opportunities, and analysing data to improve efficiency and commercial outcomes. Candidates should have experience in supply chain or logistics, strong relationship-building skills, and the ability to influence stakeholders. Excellent communication, analytical, and proactive business skills are essential for success in this fast-paced environment. The position offers benefits like a company car scheme, pension contributions, health services, and retail discounts.