Customer Service Representative – Clydebank

The position involves welcoming customers, processing bets, assisting with inquiries, demonstrating betting terminals, and supporting shop activities while fostering safe gambling practices. Candidates should possess excellent interpersonal skills, a passion for customer service, and the ability to engage individuals from diverse backgrounds. Working hours vary between 8am and 10pm, Monday to Sunday, with shifts planned on a rota, including evenings and weekends. The role offers full or part-time hours, annual pay reviews, a performance bonus, holiday entitlement, a birthday day off, pension contributions, discounts, and career development opportunities. Candidates must be at least 18 years old and capable of providing outstanding service. The application process includes an online assessment and an interview, with candidates selected based on their suitability for the role.