Customer Service Representative – Tipton

A customer service representative supports the UK sales region by providing clients with product information, technical details, and quotations to drive sales and ensure timely fulfilment. They manage the entire order process from product selection to delivery, using SAP ERP systems and liaising with the credit, warehouse, and replenishment teams. The role requires strong communication skills, technical aptitude, and the ability to handle multiple tasks efficiently in a busy office environment. Candidates should have at least three years of experience in a commercial or customer service environment, preferably B-to-B, with knowledge of IT tools and English language fluency. Experience in a technical environment such as construction and SAP is advantageous, along with excellent administrative skills and attention to detail. This office-based position reports to the Local Operations Manager and can be located in Tipton or Epworth.