Customer Service Representative – Aberdeen

The role involves managing daily appointment sessions, making reminder calls, and monitoring session progress. The employee will collaborate with assessment teams, welcome customers, and assist with travel arrangements while providing professional service. Responsibilities include preparing rooms, updating records, and maintaining equipment to ensure smooth operations. The position requires good IT skills, stakeholder engagement experience, and strong organisational abilities. It demands a detail-oriented approach, the capacity to manage multiple tasks, and a flexible attitude to meet organisational needs.