Customer Service Advisor – Derby

Aon UK Ltd is recruiting Customer Service Advisors to support pension members via phone and written communication. The role involves handling inbound calls, answering queries, updating personal details, and providing clear information. The position offers full training, ongoing coaching, and the chance to develop vital customer service skills. It requires previous customer-facing experience, good communication, active listening, and basic ICT confidence. The role requires working in the office part of the week to benefit from team support and coaching, with all activities aligned with company policies and procedures. This 6-month paid role provides valuable experience in a professional environment, suitable for early career individuals seeking to enter the corporate sector.