Customer Service Representative – Edinburgh

The position involves assisting clients with travel-related inquiries, supporting bookings, and ensuring a positive customer experience. Candidates will handle inquiries via phone and email, provide accurate destination information, and maintain courteous communication. The role requires strong communication skills, attention to detail, and the ability to work independently. Technical skills include basic computer literacy and familiarity with online systems. Experience in customer service is preferred but not essential, and an interest in travel is advantageous. The role offers flexible scheduling options, training, and opportunities for career progression within the travel sector.