Customer Service Representative – Sheffield

The role involves welcoming customers into the Sheffield branch, assisting with savings accounts and other products, and conducting follow-up and incoming calls with clients. Responsibilities include processing transactions, managing appointments, and maintaining accurate customer records using Microsoft Office and internal systems. Candidates should have experience in customer service, attention to detail, numeracy skills, and resilience for challenging situations. The position offers flexible part-time hours of 25 hours per week on a 10-month fixed-term contract. A professional, customer-focused attitude and familiarity with administrative tasks are essential for success.