Senior Digital Account Manager

A Senior Digital Account Manager at N4 Studio oversees a portfolio of retainer clients, acting as a key strategic partner to foster growth and deepen relationships. The role involves translating client goals into actionable briefs for digital design and development teams, while proactively identifying opportunities for expansion and improvement. Candidates should possess extensive experience in digital agencies, strong communication skills, and technical credibility across web platforms, CMS, SEO, and performance optimisation. The position requires managing budgets, conducting performance reviews, and contributing to the evolution of the Client Success function within a fully remote, international team. Familiarity with tools like Webflow, Figma, Slack, and project management platforms is essential, with prior Webflow experience being a significant advantage. The role demands excellent organisational skills, strategic thinking, and the ability to work across multiple time zones to support clients globally.