Account Manager – Hatfield

An office-based Account Manager role is available in Hatfield within a company specialising in debt collection for utilities. The position involves managing a portfolio, communicating with businesses via phone, email, letter, and SMS, to recover unpaid debts and negotiate repayment plans. The role requires strong communication skills, professionalism, and experience or knowledge in debt recovery or utilities. Responsibilities include addressing disputes and queries, maintaining industry compliance, and fostering client relationships. Proficiency in IT, adaptability, and effective listening are essential, along with a confident approach and commercial awareness. This opportunity suits those with relevant experience seeking to develop within a growing industry sector.