Account Manager – Runcorn

The Account Manager at HBI Thompson & Capper manages and develops customer accounts, serving as the primary commercial contact throughout the customer lifecycle. The role focuses on delivering profitable growth, maintaining strong customer relationships, and collaborating with internal teams to ensure excellent service. Working closely with Production, Planning, Technical, Quality, and Supply Chain teams, the manager balances commercial goals with operational delivery, identifying opportunities for growth and partnership development. The position involves proactive communication, business reviews, and supporting operational planning to meet customer expectations and optimise service levels. Key responsibilities include managing account portfolios, negotiating contracts, and coordinating product launches, with a focus on continuous improvement and strategic initiatives. The role requires a degree or related experience, at least three years in account management or related fields, and skills in negotiation, communication, and CRM systems.