Part time Call Centre Agent – Daventry

A part-time call centre agent is responsible for answering customer calls professionally, providing accurate information, and handling enquiries with excellent customer service skills. They record customer data, respond calmly to requests and complaints, escalate complex issues, and work in accordance with company procedures. The role requires attentive listening, good communication, and organisational skills, with previous call centre or customer service experience preferred. The position involves working Wednesdays and Thursdays from 9:00am to 3:00pm, with full training provided. The successful candidate should be reliable, punctual, and able to work independently or as part of a team in a supportive environment.