Customer Service Representative – Northampton

A customer service representative in Northampton handles incoming calls and emails, providing accurate information and resolving queries efficiently. They process customer orders with care and ensure all system data is correct. The role requires good communication skills, organisation, and ability to manage time effectively in a fast-paced environment. Proficiency in Microsoft Office and customer service techniques is essential, along with a customer-centric attitude. The position involves working Monday to Friday from 10am to 7pm, requiring a professional and dedicated approach. Strong interpersonal skills and a passion for delivering excellent service are key to success in this role.