Customer Service Representative – Ilkeston

A customer service and administration role is available in Ilkeston within a small business specialising in water purification machines for the window cleaning sector. The position involves handling customer enquiries via phone and email, producing quotes, processing orders, managing payments, and handling returns and refunds. Additional duties include sourcing courier quotes, tracking parcels, processing claims, ordering stock, and performing general administrative tasks. The ideal candidate will be organised, self-motivated, and computer literate, with a driving licence preferred. The role may be full-time or part-time, and offers the opportunity to gain experience in a diverse administrative environment. No prior specific experience is required, making this suitable for individuals looking to start their career in customer service.