Customer Service Representative – Tipton

A customer service representative supports the UK sales region by handling customer inquiries and providing technical and product information. They manage orders from initial quotation through to delivery, ensuring excellent customer support and fostering strong relationships with clients, sales, technical teams, and finance departments. Candidates should have experience in a commercial environment, strong administrative and communication skills, and familiarity with SAP or similar ERP systems. This role requires technical aptitude, attention to detail, and the ability to manage multiple tasks in a busy office setting. Fluency in English is essential, with additional language skills viewed as advantageous. The position is office-based in Tipton or Epworth, reporting to the Local Operations Manager.