Senior Customer Service Representative

A Senior Customer Service Representative in Northbridge manages all aspects of customer interactions, ensuring a high-quality experience through assistance with purchases, returns, and enquiries. The role involves supporting store operations, including opening and closing procedures, cash handling, stock replenishment, and store presentation. Candidates should have a strong customer service orientation, be adaptable to new systems, and work collaboratively with team members at all levels to maintain a positive environment. The position requires physical activity such as walking, lifting, and climbing, with accommodation available for disabilities. The pay range is between £12.89 and £16.74 per hour, subject to experience and shift timings.